We believe in our quality and stand by it.
We produce high quality frames with top quality lenses. With good care our spectacles should last a lifetime but acccidents happen and we're here to help. Manufacturing defects will be covered during the lifetime of the frame. As for accidents, you'll be entitled to one free replacement.
Our acetate frames are built with a stainless steel temple core, which is held in place by riveted 5 barrel hinges. Unlike commonly used ornamentation, rivets secure the temples to the front creating a stronger frame. Polarized lenses are offered in every model to reduce glare and improve optical clarity on those extra sunny days.
Registering your frames
To qualify for our accident replacement program, you’ll need to provide proof of damage via email and leave a product review for the style you purchased. Our team will guide you through the process with a direct link for convenience.
The program is open to all customers, whether you purchased directly from us or through another retailer. If you didn’t buy directly from Johann Wolff, proof of purchase will be required. A $15 handling fee applies for replacements within the United States. International clients will be responsible for shipping costs which will vary depending on location ($35-60).
Please note, if your purchase wasn’t made directly through Johann Wolff, proof of purchase will be required.